Services

See the system before it is built.

Every STS engagement begins with intake and discovery, followed by a paid Solution Blueprint. Before implementation begins, the Blueprint documents the recommended workflow, scope, deliverables, timeline, and investment. The Blueprint fee is included in the total project investment when implementation proceeds with STS.

Single Automation

One clearly defined manual task, replaced end to end with a reliable automated workflow.

  • Working session to map the current task
  • Workflow design and build
  • Testing against real scenarios
  • SOP and live handoff walkthrough

Best for: A specific recurring task — an intake, a routing step, a report — that consumes time every week.

Starting at $1,500

Process Automation Package

A full process reviewed, redesigned, and automated across the systems required to support it.

  • Process mapping across teams and handoffs
  • Redesign of the workflow before implementation
  • Multiple connected automations
  • SOP and live team walkthrough

Best for: A process that spans several people or systems and breaks down as volume grows.

Starting at $6,000

Program & Operations Consulting

Ongoing advisory and implementation support across an operation, not a single workflow.

  • Operational assessment and prioritized roadmap
  • Technology selection and implementation guidance
  • Iterative automation delivery
  • Regular working sessions with staff and leadership

Best for: Organizations rethinking how a program or department operates, with more than one process in play.

Starting at $4,000 / month

How engagements work

A predictable path from first conversation to handoff

  1. 01

    Intake

    Complete a structured inquiry form in approximately 15 minutes. Share the current process, the result it needs to produce, and the systems involved. After submitting the form, schedule your discovery call.

  2. 02

    Discovery call

    During a complimentary one hour discovery call, we examine the workflow, constraints, governance requirements, and intended result. Recommendations and pricing are not provided during the call. Within 5 to 7 business days after the call, STS sends a written follow up with the recommended engagement model, preliminary implementation range, exact Solution Blueprint fee, and expected Blueprint delivery timeline.

  3. 03

    STS Solution Blueprint

    After you accept the written recommendation and pay the Blueprint fee, STS begins the detailed mapping and design. Once all requested information and materials have been received, the completed Blueprint is delivered within 7 to 10 business days.

  4. 04

    Build, launch, and handoff

    After you select an implementation option and approve the implementation agreement, STS configures, tests, and launches the system. You receive an SOP and live handoff at launch, followed by 30 calendar days of stabilization support.

Timelines and support

What to expect after discovery

Solution Blueprint

Starting fee
$500
Delivery
7 to 10 business days

Delivery begins after payment and receipt of all requested information and materials.

What the Blueprint documents

Recommended workflow, roles, governance requirements, approval paths, application connections, exception routes, implementation options, scope, timeline, and investment.

The exact Blueprint fee is provided in the written follow up after discovery.

Implementation timing

Single Automation
Up to 14 business days
Process Automation Package
Up to 30 business days
Program & Operations Consulting
Timeline established in the engagement agreement

When implementation timing begins

Implementation timelines begin after the Solution Blueprint and implementation agreement are approved, required payment is received, and all necessary access and materials are available.

Support after launch

Included with every implementation

  • SOP
  • Live handoff
  • 30 calendar days of stabilization support

Available separately

  • Additional staff training
  • Extended support
  • Ongoing optimization

Start with the process.

Share the current workflow and the result it needs to produce. STS will recommend the engagement model that fits the work.

Start a project